Shipping Policy

Last Updated: June 22, 2026

At ZoksTees, most items are printed after your order is placed. This allows us to offer more designs, sizes, colors, and product options without mass-producing inventory.

We want shipping expectations to be clear before you order. Please review the production, delivery, tracking, and order-help information below.

Quick Answers

Most ZoksTees items are made to order.
Typical production time is 2–7 business days before shipment.
U.S. shipping usually takes 3–7 business days after shipment.
International shipping, when available, usually takes 7–21 business days after shipment.
Tracking is sent by email after your order ships.
Damaged, defective, misprinted, incorrect, or missing items are covered.
Need help? Email sales@zokstees.com.

Order Processing and Production Time

Most orders are processed shortly after checkout and then sent into production.

Because many ZoksTees products are printed specifically for your order, please allow time for your item to be printed, checked, packed, and prepared for shipment.

Typical production time: 2–7 business days before an order ships.

Production times may vary during holidays, high-volume periods, product availability changes, or supply chain delays. If an unusual delay affects your order, we will do our best to provide updates when available.

Estimated Shipping Times

After your order has been produced and shipped, delivery time depends on the shipping method, destination, and carrier.

United States: 3–7 business days after shipment. Estimated total time including production is usually 5–14 business days.

International, when available: 7–21 business days after shipment. Estimated total time including production is usually 9–28 business days.

These delivery windows are estimates. Delivery dates are not guaranteed unless a specific guaranteed service is clearly offered at checkout.

Shipping Rates

Shipping rates are calculated and displayed at checkout before payment is completed.

ZoksTees currently offers free shipping on qualifying orders over $50, unless a different promotion or shipping threshold is clearly shown on the website or at checkout.

Available shipping options may vary depending on the product, delivery location, carrier availability, and sales channel.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information.

Please allow 24–48 hours for tracking updates to appear after the carrier receives the package. Tracking may not update immediately, especially during weekends, holidays, or high-volume shipping periods.

Multiple Shipments

Some orders may arrive in separate packages. This can happen when items are produced at different facilities, shipped from different locations, or completed at different times.

If your order ships in multiple packages, you may receive more than one tracking number.

Incorrect Shipping Address

Please make sure your shipping address is complete and accurate before placing your order.

If you notice an address mistake after checkout, contact us as soon as possible at sales@zokstees.com.

We will do our best to help, but address changes may not be possible once an order has entered production, been packed, or shipped.

If an order is delayed, returned, or lost because an incorrect or incomplete address was entered at checkout, contact us and we will review the available options.

Delayed, Lost, or Delivered Packages

Carrier delays can happen due to weather, holidays, high package volume, customs processing, address issues, or other circumstances outside our control.

If your tracking shows a delay, please allow the carrier time to update the shipment. If the package appears stuck or the delivery window has passed, contact us at sales@zokstees.com with your order number and tracking number.

If tracking shows that your package was delivered but you did not receive it, please first check with household members, neighbors, building management, your mailbox or package area, and the local carrier.

If you still cannot locate the package, contact us and we will help review the tracking information and next steps.

International Shipping

International shipping may be available for some products and destinations.

International orders may be subject to customs fees, import duties, taxes, brokerage fees, or other charges required by the destination country. These charges are the customer’s responsibility unless they are clearly included at checkout.

Customs processing may also delay delivery. ZoksTees does not control customs processing times or import requirements.

Damaged, Defective, Misprinted, Incorrect, or Missing Items

We want you to feel confident ordering from ZoksTees. If your order arrives damaged, defective, misprinted, incorrect, or missing an item, we will make it right.

Please contact us within 30 days of delivery at sales@zokstees.com.

Please include:

Your order number
The email address used at checkout
A brief description of the issue
Clear photos of the item, print issue, damage, packaging, or incorrect product received

Eligible order issues may qualify for a replacement, refund, or another appropriate resolution based on the situation and our Returns & Exchanges Policy.

Orders From Pinterest, TikTok, or Other Shopping Channels

If you discovered ZoksTees through Pinterest, TikTok, social media, shopping ads, product tags, or another sales channel and completed checkout on ZoksTees.com, this Shipping Policy applies to your order.

If an order is completed through an in-app marketplace checkout or another platform-managed checkout, that platform’s order tools, shipping display, return process, and customer support options may also apply. Please review the order details shown at checkout and in your order confirmation.

No matter where you found us, you can contact ZoksTees Customer Support at sales@zokstees.com for help with a ZoksTees order.

Returns and Exchanges

Because many ZoksTees items are printed specifically for your order, standard returns and exchanges may be limited for wrong size selection, color preference, buyer’s remorse, or change-of-mind purchases.

Damaged, defective, misprinted, incorrect, or missing items are covered. Please review our full Returns & Exchanges Policy for details about eligibility, timing, and how to request help.